Kym Provan

" Now that the claim has been finally concluded after very nearly 5 long years, I want to thank you again for all that you have done for me throughout this difficult period. Your advice, guidance and support have always been of the highest order and we have both very much appreciated it; I have not, fortunately, previously been involved in any situation like this and it was far more complicated than I had anticipated, but your continuing help and expertise have been both invaluable and immensely reassuring. "

" Kym has worked tirelessly over the last few months to get the result that I received this week and also her team have always been in touch with phone calls, e-mails etc. to keep me up-to-date the whole way through this. You have a fantastic team and I felt that I wanted to let you know. "

" I would like to express my sincerest thanks to you all in finalising what has been a protracted and, at times, very distressing episode. Throughout, your knowledge, expertise and advice has been unwavering, but just as important has been the sensitivity you have demonstrated in all your communications with me along the way. "