Privacy Policy

PRIVACY POLICY

Enable Law respects your privacy and is committed to protecting it. Enable Law provides this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected and used by us and by third parties (where applicable).

We have structured our website so that, in general, you can visit our website without identifying yourself or revealing any personal information. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This Privacy Policy applies to the site accessible from www.enablelaw.com (the “Site”) and data we receive from you via this Site or by any other means. Enable Law ensures that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 (the “Act”) and the policy set out below. External links provided within the Site are not covered by this Privacy Policy.

For the purposes of the Act, the data controller is Enable Law, part of the Foot Anstey Group, of Salt Quay House, 4 North East Quay, Plymouth PL4 0BN , and you can contact us about the privacy policy here:

Contact: Data Protection Compliance Officer

Email: contact@enablelaw.com

Address: Salt Quay House, 4 North East Quay, Sutton Harbour, Plymouth, PL4 0BN.

Telephone: 0800 044 8488

Personal data collected

We may collect and process the following data about you:

  • Information you provide to us on the Site, which may include name, address, telephone, e-mail address and contact preferences; and
  • If you contact us, we may keep a record of that correspondence
  • Information about your computer, mobile phone or device, including where available your IP address, operating system and browser type.

Data collection and purpose specification

We collect your personal data to help us understand your needs and provide you with better services. Specifically, we may use your information in the following ways:

  • To communicate with you;
  • To update you on services and benefits;
  • To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To better understand who uses our Site and the pages they access so as to be able to improve the Site;
  • To notify you about changes to our business.

We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take the trust you place in us very seriously.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required for the provision of our services or required by law. We will not sell, rent or lease your personal data to others.

Disclosure of your information

Sometimes we may need to give information to our agents and subcontractors for the purpose of providing legal services. In these circumstances we always ensure that the information is safe and secure.

You agree that we may transfer your personal data to third parties:

  • If we transfer ownership or management of the Site to a third party;
  • If Foot Anstey or Enable Law merges with another firm, provided such third party or newly created entity agrees to observe this policy; or
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or other agreements, or to protect the rights, property, or safety of Enable Law, Foot Anstey, our clients, or others.

Links to other websites

Parts of our Site contain links to third party websites for your convenience and information. If you use these links, you will leave the Site. When you access a third party owned site, please understand that we do not control the content and are not responsible or liable for their privacy policies. We suggest that you carefully review the privacy policies of each site you visit. These other sites may send their own cookies to users, collect data, or solicit personal information. Please check these policies before you submit any personal data to these sites.

Security

We do not give visitors to our Site the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.

However, Enable Law acknowledges your trust and is committed to protecting the information you provide to us. To prevent unauthorised access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

All our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.

We use leading technologies and encryption software to safeguard your data, and set strict security standards to prevent any unauthorised access to it. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff, operating outside of the EEA, who work for one of our suppliers. Such staff may be engaged in, among other things, the processing of payment details.

Crime prevention and detection

We have systems that protect our clients and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. Where required in relation to the prevention or detection of crime, or in connection with a legal obligation, we may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other external organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide us with other satisfactory proof of identity.

Automatic collection of information

The Site does not automatically store or capture personal information other than logging your IP address and other technical IT information. This information is retained after you have logged off for up to three months. We do not link information automatically logged by other means with personal data about specific individuals, but we may link the automatically logged information with business information for business intelligence purposes.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone or tablet. These include small files known as cookies. We cannot use them to identify you personally (e.g. they do not allow us to identify you by name or by email address).

The cookies used on this website help us to improve our Site and to deliver a better and more responsive service.

For more details on the cookies used on this site please see our cookies policy.

Feedback, including comments and questions

We value your comments and opinions. If you have any comments or questions about Enable Law, Foot Anstey, or our use of your information or about this Privacy Policy, please send an e-mail to contact@enablelaw.com

When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests.

If you e-mail us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any third parties unless required for the provision of our services or required by law. We will not sell, rent or lease your personal data to others.

When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted or otherwise compromised.

Access to personal data

Enable Law strives to keep your personal data accurate and encourages you to contact us at contact@enablelaw.com to update your information, if necessary.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

For any enquiry or concern about our Privacy Policy, or to request access to your personal data please contact:

Contact: Data Protection Compliance Officer

Email: contact@enablelaw.com

Address: Salt Quay House, 4 North East Quay, Sutton Harbour, Plymouth, PL4 0BN.

Telephone: 0800 044 8488

If you request access to your personal data, the Act allows us to charge a fee of £10 for this service. Evidence or proof of your identity (for example, a passport or driver’s licence and current utility bills) will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

  • Erased;
  • Rectified or amended; or
  • Completed
  • We reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal and allow you to challenge our decision.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes and will give you the option to opt out. You can also exercise your right to opt-out at any time by contacting us at contact@enablelaw.com or send a letter to our Data Protection Compliance Officer at the address set out above.

Complaints and disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practice to contact@enablelaw.com or send a letter to our Data Protection Compliance Officer at the address set out above.

If you do not receive a response to your inquiry – or if you feel your inquiry has not been satisfactorily addressed, please contact:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 01625 545 700

Fax: 01625 524 510

DX: 20819 Wilmslow

Website: http://www.ico.gov.uk/

Email: mail@dataprotection.gov.uk

Changes to this privacy policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on our Site so that you will always know what information we collect online or by other means, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use our Site. Regardless of any changes we make to our Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provided your information, unless you give your express consent for us to do otherwise.

GLOSSARY

Browser

A software application used to locate and display web pages.

Cookie

A message given to a web browser by a web server. The browser in a text file called cookie.txt then stores the message. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. For more details on our use of cookies please see our cookie policy.

IP (Internet Protocol)

All networks connected to the Internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.