Ruth was a front seat passenger in a car accident. She sustained severe injuries including a T2 crash fracture, fractures of the T3 and L2-5, compound fracture of the left tibia, pelvic fractures, rib fractures, multiple scars to the face and upper trunk, facial injuries, right shoulder injuries and an acquired brain injury. Ruth was left paralysed.
She originally used the solicitors appointed by the driver’s insurance company but they were not spinal specialists.
She spent a month in hospital in Bristol before being transferred to the specialist spinal unit at Oddstock in Salisbury. After 6 months she was discharged to a nursing home as the solicitors failed to seek interim payments or sort out accommodation for her. She was then provided with council accommodation which was meant to be specially adapted for her but which was not suitable for her needs.
What did we do to help?
Ruth came to us a year on from the date of the accident whereupon we were able to obtain an immediate interim payment to allow us to appoint a case manager to support her needs as a result of her injuries. We then obtained a substantial interim payment to buy and adapt suitable accommodation. Ruth’s claim was eventually settled on a part lump sum and part periodical payment (annual payments) basis which has allowed Ruth to have the security of suitable accommodation and support for the rest of her life.
All names have been changed to protect the identities of the individuals